Clamp down on scammers- Otumfuo to MTN Ghana

Asantehene Otumfuo Osei Tutu II has urged telecommunication giant MTN Ghana to scale up efforts to clamp down on scammers who defraud customers by force pretenses.

Speaking when MTN Ghana presented 100,000 cedis to Otumfuo Education Fund, upon paying courtesy call him at the Asantehene Otumfuo Osei Tutu Palace in Kumasi said Managing Director of MTN Ghana Selorm Adadevor said “MTN is committed to contributing gestures to education in Ghana whilst expanding education via the digital space”.

In his remarks after the donation, Asantehene Otumfuo Osei Tutu II said “Digitisation is very crucial in modern world because technology has taken the world by storm and MTN played a critical role when Ghana was hit by Covid-19”.

“Intensify efforts to clamp down on scammers to minimize fraud against unsuspecting customers”, Otumfuo noted.

MTN Momo fraud rises after hikes in penetration upon BoG’s transaction fee waiver

The quantity of individuals getting duped by counterfeit versatile cash (MoMo) specialists is on the ascendency in Ghana as more financial exchanges are being completed utilizing MTN Mobile Money in light of the expense waiver for exchanges up to Ghs100 day by day.

The waiver is a consequence of an association between MTN Mobile Money Limited and the Central Bank of Ghana. It will be set up until September 30 and is pointed toward making money related exchanges less expensive to decrease the unforgiving effects of the COVID-19 pandemic.

As per the General Manager for MTN Mobile Money, Mr Eli Hini, there has been an “expansion in exchange volumes over the time of people utilizing MoMo for various purposes including shopping, installments, strict and other social commitments like offerings, contributions, and wedding gifts, etc.”

With more exchanges being made, more individuals are putting away cash in their MoMo wallets and drawing in the consideration of fraudsters.

How MoMo endorsers get defrauded

Some online media reports show that when an extortion is going to happen, the phony specialist makes an impression on alert the MoMo endorser of a mistake with their record and demands that the supporter calls the number for help.

Some MoMo endorsers of MTN Zambia have been cheated following a smishing on their records. In the smishing system, the fraudsters endeavor to access private data, for example, the MoMo Pin through a SMS.

MTN Mobile Money Fraud on the Rise in Ghana as Usage Increases

Different endorsers get messages requesting a discount of some measure of cash that was wrongly shipped off their MoMo account. The messages don’t come from enrolled MTN lines and now and again are distinguished by Truecaller as having a place with a con artist.

#ProtectYourMoMo by Avoiding Refund Scams In a discount trick you will get a SMS advising you that there is cash in your MoMo which might be an excessive charge, or an off-base store, or an off-base exchange. You are then approached to send the cash into an alternate number.

MTN Zambia

In Ghana, the circumstance is deteriorating constantly with a few clients scrutinizing the assistance’s case to wellbeing and security on the off chance that it can’t track and uncover the con artists utilizing its administration for questionable and false exercises.

Talking about the tricks and false exercises, Mr Hini buttressed the requirement for fostering a unified recognizable proof framework that will empower simple identification and misgiving of fraudsters. This is on the grounds that as the utilization of MTN Mobile Money keeps on rising, con artists will continue creating improving methods of executing their terrible exercises.

He additionally noticed that the help has recorded a few accomplishments as far as following and catching fraudsters. Remarkable of this is the new misgiving of more than 40 tricksters, done as a team with the police.

“As far as captures, I will not say people, we’ve done more than 40 captures as of now and this incorporates dips which implies that we can foresee and subsequently go into spaces where we accept these individuals might be working from and get them”,

Consequently, on account of a trick, alarming the organization and the police is the quickest method to follow and recover the cash from the fraudster. Attempting to arrive at the culprits by call or message will get them more opportunity to cover the tracks of the trick.

Versatile Money administrations in Ghana is by all accounts significantly the privilege of telecom organizations. Other portable cash administrations in Ghana other than MTN incorporates Vodafone Cash dispatched in 2015 and AirtelTigo Money dispatched in 2017.

Source: africaneditors.com/African Editors