GWCL embarks on nationwide revenue mobilisation exercise
Management of Ghana Water Company Limited (GWCL) has embarked on a nationwide revenue mobilisation exercise to retrieve all arrears owed by customers which started on Wednesday 13th December 2022.
In a statement signed by the Communication Director of GWCL, Stanley Martey said disconnection team and Task force operators would undertake a disconnection exercise in all regions and districts of customers whose bills have been in arrears for a number of months or years.
“Disconnected customers would be made to pay their bills in full together with reconnection fees before they are reconnected. We therefore advise our valued customers to make efforts to pay their bills and clear all arrears to avoid being disconnected”, the statement said.
The statement further noted that the team will check illegal connections, self-reconnections and use of line booster pumps of customers at their premises and if a customer is found to have engage in any criminal activity shall be handed over to the police for prosecution.
Management therefore entreat their customers to cooperate with the teams as they undertake the all-important exercise in our effort to collect and mobilize the much-needed revenue to improve on our water supply service in the country.
Read full details of the statement below
IMMEDIATE RELEASE CONTACT:
NATIONWIDE REVENUE MOBILIZATION EXERCISE
Management of Ghana Water Company Limited wishes to inform its cherished customers and the public that the company will embark on a nationwide revenue mobilization exercise to retrieve all arrears owed by customers from Wednesday 13th December 2022.
Disconnection teams and Task Forces in all the regions and districts Offices will disconnect all categories of customers whose bills are in arrears. Disconnected customers will be made to pay their bills in full together with reconnection fees before they are reconnected.
We therefore advise our valued customers to make efforts to pay their bills and clear all arrears to avoid being disconnected.
Apart from disconnecting defaulters, the teams will check illegal connections, self –reconnections and the use of in-line boosters pumps at customer’s premises. All persons found to be engaged in such criminal activities shall be handed over to the Police for prosecution.
Paid up customers must leave their payment receipts behind when leaving their homes (premises) to avoid wrongful disconnections. Also, customers who have paid via mobile money or other electronic means will need to show SMS or electronic payment receipts as proof of payment.
Payments of water bills can be made at all Ghana Water Company Limited Offices and Revenue Collection Points, via mobile money payments such as Vodafone cash, MTN MOMO, AirtelTigo cash, Slydepay, Express pay and all GWCL partnered banks across the country. Follow the mobile money payment process’ on your network and pay your bills in comfort.
Management entreats customers to cooperate with the teams as they undertake this all-important exercise in our effort to collect and mobilize the much-needed revenue to improve on our water supply service in the country.
Source Eric Nii Sackey