GOIL CEO sets high bar for service at dealers’ meeting
GOIL CEO calls for service excellence at dealers’ meeting
The Group Chief Executive Officer and Managing Director of GOIL PLC, Edward Abambire Bawa, has engaged more than 200 dealers and key stakeholders from the South, Southeast (Accra), and Tema operational zones in a strategic meeting aimed at deepening collaboration and driving business growth. The engagement created an opportunity for management to interact directly with dealers, assess operational performance, and outline the company’s forward-looking strategy.
Commendation for performance
Mr. Bawa praised the marketing team and staff for their dedication and hard work, highlighting their critical role in restoring GOIL’s standing as a leading oil marketing company in Ghana.
He noted that the collective efforts of staff and dealers have significantly contributed to the company’s renewed competitiveness within the industry.
Focus on service excellence
Despite the gains made, Mr. Bawa stressed that the next phase of growth must be anchored on delivering total service excellence across all operations.
He underscored the importance of consistent, high-quality service as a key differentiator in an increasingly competitive market, urging dealers to prioritise customer satisfaction and operational efficiency.
Call for continued commitment
The CEO called on dealers and stakeholders to remain loyal and committed to the GOIL brand as it expands its footprint and strengthens its market position. He encouraged them to align with the company’s vision to ensure sustained success.
Stakeholders applaud leadership
Participants at the meeting expressed appreciation for the leadership and strategic direction provided by the Board and Management of GOIL. They also commended Mr. Bawa for guiding the company toward greater resilience and positioning it for long-term growth.
